Building your swimming pool should be a fun event. Our process starts with your ideas and our experience; Together you, the client, and we, the builder, form a design-build team. We work hard ensuring that our customers are always pleased with our work.
We were founded in 1998 by a U.S. Marine Corps Infantry veteran. Triad PoolScapes has grown from one person cleaning four pools a week to an in-ground, custom swimming pool construction and remodeling organization with 8 full-time team members. Our unmatched attention to detail and long-term commitment to our clients distinguishes us from other pool companies.
The key to our success has been following one simple rule: “Treat others how you want to be treated.”. Our company builds between 15 and 20 commercial and residential projects per year. We have no desire to be a volume builder. We place great emphasis on customer service and satisfaction. We work with architects, engineers, home builders, and homeowners.
Triad PoolScapes also has a fully staffed service and maintenance department. Our technicians receive factory training on an ongoing basis to stay abreast of new technologies and methods. We provide “no contract” weekly service/ maintenance of in-ground gunite swimming pools and spas. Our full service consists of: blowing the debris off of pool decks, netting the surface, vacuuming the pool/ spa, testing and balancing the water, brushing the walls, cleaning of the filters and inspection of all equipment.
The Golden Rule
We have found the Golden Rule to be an excellent business model. Triad PoolScapes is an employee owned and operated company. The opportunity for ownership plan was implemented in 2005 and rewards the management and key personnel for hard work, integrity, and dedication.
We want our clients to feel as important to our company during and after their pool construction as they felt during the sales process. We do not tell our clients what pool they need. We listen to how our clients will use their pool. We ask pointed questions to help us understand their vision and then we bring their vision to fruition.
We never put the dollar first. Our reputation is priceless. We always do the right thing. We become friends with our clients by earning their trust and respect. We value this relationship long after the pool construction is complete. This policy has served our company well, as a majority of our business comes from direct referral by former clients.
Member – The Association of Pool & Spa Professionals
Member – Better Business Bureau
Member- Veteran Owned Business
Qualifications & Associations
Member, Association of Pool and Spa Professionals
Residential and Commercial General Contractor
Complaint Free with the Better Business Bureau
Member, Home Builder’s Association
Supporters of Sacred Heart Cathedral School, Autism Speaks, Salvation Army
Graduates of the University of Tennessee
Semper Fidelis and Go Vols!
Triad PoolScapes builds in-ground custom gunite swimming pools in these areas of East Tennessee. If you do not see your city below, please call us to see if we work in your area.
Knoxville, Oak Ridge, Clinton, Maryville, Farragut, Norris, Morristown, Sevierville, Greenville, Johnson City, Kingsport, Bristol, Loudon, Crossville, Athens, Chattanooga, Smyrna, and Cleveland Tennessee
While our home office is in Knoxville Tennessee, we will generally build or consult on projects within a 200-mile radius of Knoxville. Additional charges may apply outside of this area. Please call for information.